BWT WS 355 Standard Electronic Water Softener 14L
The BWT WS355 Water Softener removes hardness from your incoming mains water supply. Metered for economical use. Made from durable, robust materials. Includes rotary valve for reliability. Sleek, modern design fits comfortably into most kitchens. At the heart of the BWT Waterside WS355 Water Softener is the millennium valve controlled by the BWT Advanced Memory Electronic Control System (AMECS). AMECS is manufactured and tested to meet the latest EU standards for performance, safety and testing of water softeners. The protocol used in the system design is based on the extensive experience of BWT in the UK. Built and tested to...
- Built and tested to BS EN 14745 and BS6920 approved
- Advanced electronic control system for efficient operation
- Rotary valve for maximum reliability
- Manufactured with strong and robust materials for durability
- 2 years on site labour and 5 years parts warranty as standard
- Low voltage transformer can simply be plugged into a close by an electrical socket
- Compliant with Part G of the building regulations
- 15 mm fitting kit included as standard
- At a glance capacity remaining indicator helping to provide a continuous supply of softened water
- Memory backup facility allows the AMECS to restore all key settings held in its memory after a temporary power supply failure for up to 72 hours as well as a low salt alarm
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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Zenithplumb@co.uk. Please note that returns will need to be sent to the following address: 48 hurstway,Luton Lu32sq
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Zenithplumb@co.uk.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Zenithplumb@co.uk